Parcive operates parcive.com and the tenant microsites hosted on its subdomains. We help landscaping businesses (our "tenants") reach new homeowners in the neighborhoods they subscribe to, and we run the booking pages homeowners use to schedule an on-site quote. This policy explains what we collect, why, and the choices you have.

What we collect

• Tenant account data. When a landscaper signs up we collect their name, business name, email, and (if they set a password) a securely hashed password. If they sign in with Google, we receive their name and verified email from Google.
• Homeowner booking details. When a homeowner books an on-site quote we collect the name, phone number, email, and service address they enter.
• Property data. We work from property and ownership information derived from publicly available government records to identify homes that may need landscaping (for example, a home that recently changed hands). This includes the property address and parcel details.
• Basic usage data. When a postcard's QR code is scanned we record that a scan happened, so a tenant can see interest. We store a rotating, salted hash — not a raw IP address or a browser fingerprint.

How we use it

• To mail new-homeowner postcards on behalf of the subscribed landscaper for the neighborhoods they have claimed.
• To run the booking pages: to schedule an on-site quote, notify the landscaper and homeowner of the appointment, and let a homeowner reschedule or cancel.
• To operate and secure the service, bill tenants, and provide support.

We do not sell your personal information, and we do not use ad-tech trackers.

Who we share it with

We use a small set of service providers to run Parcive, and share only what each needs:

• Stripe — payment processing for tenant subscriptions.
• Lob — printing and mailing postcards.
• Resend — sending transactional email (booking confirmations, account email).
• Google — sign-in, for tenants who choose it.

A homeowner's booking details are shared with the specific landscaper whose page they booked, so that landscaper can perform the quote. We may also disclose information if required by law.

Cookies

We use a single session cookie to keep tenants signed in to the console. That's it — no advertising cookies, no third-party trackers.

How long we keep it

We keep tenant account data while the account is active and booking details while the booking is active or reasonably needed for the landscaper to complete the quote. You can ask us to delete your data (see below); we honor deletion requests except where we must keep records to meet a legal or accounting obligation.

Your choices

• No mail. If you're a homeowner and don't want to receive postcards from us, add your address to our suppression list at parcive.com/do-not-mail and we'll stop mailing that address.
• Deletion & access. To request deletion of your data, or a copy of what we hold, email support@parcive.com. We handle these requests by hand, so please allow a few business days.

Contact

Questions about this policy, or any privacy request, go to support@parcive.com. Parcive is based in Tucson, Arizona, and this policy is governed by the laws of the State of Arizona.

Changes

If we change this policy we'll update the effective date above. Material changes will be noted on this page.